the network university coaching and call center
 
One of the main differences between traditional distance learning programmes and courses at TNU is the intensity of coaching and guidance. Students get almost immediate feedback to their assignments, questions and suggestions via the Internet Call Centre(s).

Intensive coaching is provided mainly by advanced Ph.D. students who staff the Call Centre(s), by senior university teachers who are responsible for similar academic programmes at their home university (participating in The European Network University) and by outside experts who add additional insights, based on their professional experience.

The common responsibility for high level reactions to the participants implies that also a lot of mutual coaching takes place among Ph.D. students, senior university teachers and professionals from other institutions